Shipping and Delivery Policy

At Cuddle Zone, we strive to provide you with a smooth and enjoyable shopping experience, including fast and reliable shipping. Below are the details of our shipping and delivery policy:

  1. Processing Time
    All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
  2. Shipping Methods
    We offer a variety of shipping options to suit your needs. During checkout, you can select your preferred shipping method, which may include standard, expedited, and express shipping.
  3. Shipping Rates
    A flat shipping rate of 30 AED will be applied to all orders. This cost will be calculated during the checkout process, ensuring transparency before you complete your purchase.
  4. Delivery Times
    Delivery times may vary based on your location. Generally, you can expect your order to arrive within:
  • Standard Shipping: 3-7 business days

Please note that these timeframes are estimates and may vary during peak seasons or due to unforeseen circumstances.

  1. Order Tracking
    Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment and stay updated on its delivery status.
  2. Shipping Restrictions
    Currently, we only ship within [insert applicable countries/regions]. If you are located outside of these areas, please contact our customer service team for assistance.
  3. Issues with Delivery
    If your order has not arrived within the estimated delivery timeframe, please contact us at [insert contact email] so we can assist you in resolving the issue.

Thank you for choosing Cuddle Zone! We appreciate your business and are committed to delivering your order as quickly and efficiently as possible.